Effective Date: 21 January 2025
At ECT Fit, accessible at https://ectfit.com, protecting your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
By using our website or engaging with our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following categories of personal information:
Personal Identification Information: Name, email address, phone number, and other contact details.
Payment Information: Billing details and transaction records.
Usage Data: IP addresses, browser type, and interactions with our website.
Health and Fitness Data: Information you provide regarding your fitness goals, preferences, or progress, to personalize our services.
2. How We Use Your Information
We use your personal information to:
Provide and improve our services, including fitness programs and consultations.
Communicate with you regarding your membership, updates, promotions, or changes to our services.
Comply with legal obligations under the POPI Act and other applicable laws.
Protect the integrity and security of our website and services.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your data:
With trusted third-party service providers assisting in our operations (e.g., payment processors or marketing tools).
When required by law, such as in response to legal requests or compliance with regulatory requirements.
To protect our legal rights, enforce our Terms of Service, or prevent fraud.
4. Protection of Personal Information (POPIA Compliance)
In accordance with the POPI Act, we ensure your personal information is:
Collected for a specific, explicitly defined purpose.
Processed lawfully and reasonably without infringing on your privacy.
Stored securely to protect against unauthorized access or loss.
Accessible for you to review, update, or request deletion, as permitted under the law.
If you have questions about your personal information or wish to exercise your rights under the POPI Act, please contact us at nick@ectfit.com.
5. Your Rights
Under the POPI Act, you have the following rights:
Access: Request details of the personal information we hold about you.
Correction: Update or correct inaccuracies in your information.
Erasure: Request the deletion of your personal data.
Objection: Object to the processing of your personal information for direct marketing purposes.
6. Data Security
We implement robust technical and organizational measures to safeguard your information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
8. Cookies
Our website may use cookies to improve user experience, analyze traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically for updates.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
East Coast Transformation:
Contact: Nick Robert
Email: nick@ectfit.com
Website: https://ectfit.com